Privacy Policy

1. Information We Collect

Personal Information

When you use our services, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Company information and business details
• Project requirements and preferences
• Payment and billing information
• Communication history and support requests

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and location data
• Browser type and version
• Device information and screen resolution
• Website usage statistics and analytics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• Provide and deliver our web development services
• Communicate with you about projects and support
• Process payments and manage billing
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Prevent fraud and ensure website security

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Contract: To fulfill our contractual obligations for web development services
• Legitimate Interest: To improve our services and prevent fraud
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with tax, accounting, and other legal requirements

4. Information Sharing

We may share your information with:

• Service Providers: Third-party tools for hosting, analytics, and payment processing
• Stripe Payment Processor: For processing credit and debit card payments, we share necessary payment information with Stripe Inc. For more information about Stripe's privacy practices, please see their Privacy Policy
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

We use industry-standard encryption and security measures to protect your payment information. We do not store your full credit card details on our servers - all payment processing is handled securely by Stripe.

Stripe acts as our payment processor under a Data Processing Addendum (including Standard Contractual Clauses where applicable). See Stripe’s Data Processing Addendum.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure hosting and database encryption
• Regular security updates and monitoring
• Limited access to personal information
• Employee privacy training and confidentiality agreements

6. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Opt out of certain data processing activities
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@sitesprint.app.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide targeted advertising (with consent)
• Improve website functionality and security

You can manage cookie preferences through our cookie banner or browser settings. For more details, see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and tax obligations (typically 7 years)
• Resolve disputes and enforce agreements

Marketing data is deleted within 3 years of last interaction unless you withdraw consent sooner.

9. International Transfers

As we serve clients across Europe, your data may be transferred to and processed in different EU countries. All transfers comply with GDPR requirements and are protected by appropriate safeguards.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or website notice.

12. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us:

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.